Your Privacy, Our Priority
Discover how SolidState Computer Solutions is committed to protecting your personal information and ensuring your data remains secure.
Data Security
User Confidentiality
Transparent Practices
Our Commitment to Privacy
Key Privacy Features
Advanced Encryption
We use state-of-the-art encryption methods to safeguard your data from unauthorized access.
Strict Access Controls
Only authorized personnel have access to your information, ensuring that your data remains confidential.
Regular Audits
We conduct frequent audits to ensure compliance with the latest privacy regulations and standards.
Privacy Policy FAQs
What information do we collect?
We collect information that you provide directly to us, such as when you create an account, make a purchase, or communicate with us. This includes your name, email address, and payment information.
How do we use your information?
We use your information to provide, maintain, and improve our services, process transactions, send you updates, and respond to your inquiries.
Do we share your information?
We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure access protocols.
What are your privacy rights?
You have the right to access, update, and delete your personal information. You can also object to the processing of your data and request data portability.
How can you contact us about privacy concerns?
If you have any questions or concerns about our privacy practices, you can contact us using the information provided in the Contact Info section.
Do we use cookies?
Yes, we use cookies to enhance your experience on our website, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
How do we handle data breaches?
In the event of a data breach, we will notify affected users as soon as possible and take appropriate measures to mitigate the breach and prevent future occurrences.
Can this privacy policy change?
Yes, we may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Review Our Privacy Policy Below
At SolidState Computer Solutions, your privacy is our priority. We encourage you to review our privacy policy to understand how we protect your personal information and what steps you can take to ensure your privacy. Click the button below to learn more.
Privacy Policy
Effective Date: [January 1, 2024]
1. Introduction
Welcome to SolidState’s privacy policy. We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, disclose, and safeguard your information in compliance with Canadian and international privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR).
2. Information We Collect
• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you interact with our website or services.
• Technical Data: We collect technical data including IP addresses, browser types, operating systems, and usage patterns through cookies and other tracking technologies.
• Transactional Data: Information related to transactions, payments, and services you request from us.
3. How We Use Your Information
We use your personal information for the following purposes:
• To provide and manage our services, including web hosting and coaching.
• To communicate with you, respond to inquiries, and provide customer support.
• To process transactions and send related notifications.
• To improve our website and services based on user feedback and usage patterns.
• To comply with legal obligations and enforce our terms and policies.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
• Service Providers: With trusted third-party service providers who assist us in delivering our services and managing our website. These providers are contractually obligated to protect your information.
• Legal Requirements: If required by law or to respond to legal processes, protect our rights, or enforce our terms.
• Business Transfers: In connection with a business transaction such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
• Access and Correction: You can request access to and correction of your personal information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails.
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy [link to Cookie Policy].
8. International Data Transfers
If you are located outside Canada, please be aware that your personal information may be transferred to and processed in Canada or other countries. We ensure that any international data transfers comply with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
SolidState
Email: info@mysolidstate.ca
Phone: (705) 306 3746
Address: 237 Highland Street